Tips and Tricks for a Perfect Submittal



Bluffton’s Town offices implement hybrid-procedures during coronavirus surge

Starting Monday, August 30, Bluffton’s Town Hall, located at 20 Bridge Street, will reduce staff in its offices to limit the opportunity for the coronavirus to spread among the public and Town employees.

The public is asked to wear a mask when entering Town Hall or any town offices. Masks and sanitizer are available at the entrances of each Town building.

“The objective of implementing a hybrid-operation is to service our residents while doing our part to control infection rates,” Town Manager Stephen Steese said. “Town staff is well-versed in working remotely as they keep the business of the town moving forward. This step is necessary, at this time, to keep our community and employees safe.”

The Town of Bluffton will notify the public through media release, its website and its social media platforms when these procedures are lifted or modified. Please call the Town’s main phone number (843.706.4500) for more information.

  • Customer Service Center: The Customer Service Center, which is the front office of Town Hall, will remain open to the public. Customers are asked to enter one at a time. A new electronic kiosk, located in Town Hall’s lobby, is available for residents/customers to pay for permits and business licenses. Customers will need their invoice number to use the kiosk. Residents can also submit applications and schedule inspections through the Customer Self Service on-line portal via the Town’s website. Additionally, the Town also has provided bins to drop off and pick up paperwork such as permits, applications and licenses. These bins, located also in the front lobby, are checked daily. A secure mailbox, located near the front door, is also available for checks and/or paperwork. Please call the Customer Service Center (843.706.4500) if you have any questions about any of these processes or procedures.
  • Bluffton Municipal Court: Bluffton Municipal Court is under the jurisdiction of the South Carolina Supreme Court. Currently, the Supreme Court has not issued modifications to its operations. If it does, Municipal Court staff will notify defendants of any changes. Currently, the Bluffton Municipal Court will require a face covering and temperature screening to enter the building. Please notify the court if you are ill and unable to attend your court hearing. Documentation of your illness may be required. Bluffton Municipal Court representatives can be reached at (Phone: 843.706.4530 or email: court@townofbluffton.com).
  • Bluffton Police Department – Front Office: Bluffton Police Department’s main lobby, located at 101 Progressive Street, will remain open to the public and walk-in traffic however fingerprinting services will be discontinued in the interim. For further information, please call 843.706.4550.
  • The Don Ryan Center for Innovation: The Don Ryan Center, located at 7 Venture Drive, adjacent to St. Joseph’s/Candler Bluffton Medical Campus, is closed to the public at this time. Services are still available to the business community. Please call 843.540.0405 for more information.

NOTICE - Control Joints

Per Richard Spruce, as of today (07/12/2021) the inspectors will fail sheathing inspections if the control joints are not cut into the slabs. We have been receiving complaints of cracking slabs and we are finding that there are no control joints cut. Although the cracks are not large enough to cause repairs to be made, the engineers are showing on the plans or telling us in the notes where these joints are to be located. With sheathing being the inspection following slab, this will be the inspection when it is checked. If you have questions please contact Richard Spruce.


Business License Fee Increase

April Akins, Town's Resident Services Manager, explains the reasoning behind "rebalancing" at 7.2% increase around 18 minutes into this video Finance & Administrative Committee June 15, 2021 Meeting

6.18.2021 TOHH Business License Standardization Presenation


Building Code & Permitting Information

Updated Rules of Measurement for Height and Municipal Code Chapter 15-9 Flood Damage Controls

Beginning March 23, 2021 contractors and sub-contractors for all new residential and commercial projects, additions, and equipment servicing the structures

The updated Flood Insurance Rate Maps for the Town of Hilton Head Island will become effective for flood insurance rating on March 23, 2021. In conjunction with the map adoption, the Town has updated the Land Management Ordinance (LMO) Section 16-10-102.C Rules of Measurement for Height and Municipal Code Chapter 15-9 Flood Damage Controls.

  • Site plans, building plans, and elevation certificates shall use the NAVD88 datum as the elevation datum.
  • For all properties in the Town of Hilton Head Island, maximum building height in each zoning district shall be measured from mean sea level starting at following elevations:

    1. Residential Construction - from 13' above mean sea level, and
    2. Nonresidential Construction - from 11' above mean sea level.
  • The lowest floor elevation for all new construction and substantial improvements shall be as follows:

    1. Flood Zones AE, Shaded X and X: 

      1. Residential structures must be constructed so that the lowest floor is elevated no lower than three (3) feet above the base flood elevation or thirteen (13) feet above mean sea level, whichever is higher.
      2. Nonresidential structures must be constructed so that the lowest floor is elevated no lower than two (2) feet above the base flood elevation or eleven (11) feet above mean sea level, whichever is higher.
    2. Flood Zones VE and Coastal A: 

      1. All structures shall be elevated so that the bottom of the lowest horizontal supporting member is located no lower than three (3) feet above the base flood elevation level or thirteen (13) feet above mean sea level, whichever is higher.
    3. Flood Zone AO (areas of shallow flooding): 

      1. Residential structures must be constructed so that the lowest floor is elevated to at least as high as the depth number specified on the Flood Insurance Rate Map, in feet, above the highest adjacent grade, or thirteen (13) feet above mean sea, whichever is higher.
      2. Nonresidential structures shall: 

        1. Have the lowest floor elevated to at least as high as the depth number specified on the Flood Insurance Rate Map, in feet, above the highest adjacent grade or eleven (11) feet above mean sea level, whichever is higher, or
        2. Be completely flood proofed together with attendant utility and sanitary facilities to or above the depth number so that any space below that level is watertight with walls substantially impermeable to the passage of water and with structural components having the capability of resisting hydrostatic and hydrodynamic loads and effects of buoyancy.
      3. All structures on slopes must have drainage paths around them to guide water away from the structures.
    4. Manufactured homes shall be elevated on a permanent foundation such that the bottom of the frame of the manufactured home is three (3) feet above the base flood elevation or elevated to thirteen (13), whichever is higher and be securely anchored to an adequately anchored foundation system in accordance the South Carolina Code of State Regulations, Chapter 79, as amended.
  • Electrical*, heating, ventilation, plumbing, air-conditioning equipment (including ductwork*) and other service facilities, i.e., water heaters, shall be elevated to or above the same elevation required for the lowest floor elevation as outlined above.

    *Electrical wiring systems and associated outlets and switches are permitted below the required elevation provided they conform to the provision of the electrical code for wet locations.

    ** Ductwork located below the height requirement must be designed so as to prevent water from entering or accumulating within the components during conditions of flooding and such design shall be certified by a South Carolina licensed engineer.

View this notice in its entirety at

https://hiltonheadislandsc.gov/departments/commdev/misc/firmupdates.cfm

For additional information on building construction permits and inspections, 
contact the Community Development Information Center at 843-341-4757 or cdic@hiltonheadislandsc.gov

 


Bluffton begins enforcement of new short-term rental ordinance

March 1, 2021

The Town of Bluffton’s new short-term rental ordinance requires all property owners to register their short-term rentals, along with a business license and safety checklist. While the ordinance was effective at the beginning of the year, the Town postponed compliance as it partnered with Host Compliance, a national company specializing in monitoring short-term rentals, to offer a streamlined, user-friendly process for property owners.

The Town’s estimated 150 short-term rental owners will be notified by Host Compliance by letter starting this week to register their requisite paperwork.  If owners are ready to file, they can do so via the following links: https://secure.hostcompliance.com/bluffton-sc/permit-registration or visithttps://www.townofbluffton.sc.gov/705/Short-Term-Rentals and use the link on the Short-Term Rental webpage to register. 

“This ordinance, along with the new registration system, allows the Town to adopt industry best practices to ensure the safety of guests and to better protect property owners, their customers and the town,” said Interim Town Manager Scott Marshall.

Property Owners of Short-Term Rentals Reminders:

  • A short-term rental unit permit is required before the property owner advertises, leases or operates a short-term rental.
  • The permit application must be completed in full, with all required supplemental information attached.
  • An annual renewal of this permit is required.
  • The definition of short-term rental is a dwelling unit, principal or accessory, that is rented in its entirety to guests for less than 30 consecutive days.

 Requirements of Property Owners:

  • Obtain a Town of Bluffton short-term rental unit permit
  • Obtain a Town of Bluffton business license
  • Initial the Town of Bluffton short-term rental checklist
  • Provide a Property Owners Responsibilities and Acknowledgement Affidavit
  • Provide a Notice to Adjacent Property Owners Affidavit
  • Submit letter of approval from property owner’s Property Owners Association, if applicable

If property owners need further information or guidance about this process, please contact the Town’s Customer Service Center at 843.706.4500.


Fire Rescue Wants Your Input!

Fire Rescue is conducting a community-wide survey in order to determine the best methods for communicating with our citizens and visitors. To take the survey please visit https://hiltonheadislandsc.gov/opentownhall/


General Information - CSS Portal/Uploading Documents

If you are a registered CSS portal user and you are uploading documents to their corresponding permit files, please make sure they are in PDF format. All document files should be uploaded in the following format (permit# document type), if formatted incorrectly it can be easily missed and will result in failed inspections due to missing paperwork unless otherwise specified.

You will no longer need to email regarding approval for documentation EXCEPT for SURVEYS and ELEVATION CERTIFICATES – our portal is now designed to default for approval and inspectors will be able to view for their inspections.

Elevation Certificates (Before or During Construction) should always be sent to inspections@townofbluffton.com in order for us to send for review.

  • Final Construction Elevation Certificates – will require a physical copy to be dropped off at Town Hall and MUST have a raised seal.

The new CSS portal is now live, and CAP is no longer active. Be sure to hit REGISTER on your first visit to the new portal. You will need to register with your email, and if you were a previous CAP user it will then link old account. Once you register you will receive an email to finalize your account.

https://css.townofbluffton.com/EnerGov/SelfService#/home

If you have any additional questions, please let us know.

Thank you kindly, 

Liz Trujillo
Customer Service Representative

Office | 843-706-4538

Town of Bluffton
PO Box 386
20 Bridge Street
Bluffton, SC  29910
www.townofbluffton.sc.gov


Stormwater Department

Sediment and Erosion Control - Reminders

In lieu of the Quarterly Contractor meeting, the Stormwater Department has put together the attached documents with reminders regarding Sediment and Erosion Control. Please review the documents. If you have any questions please contact Andrea Moreno.

Stormwater BMPs for Contractors & Subcontractors

S&EC for Single Family Homebuilder

S&EC Reminders for Builders


Town of Hilton Head Island Building Code and Permitting Information Update

Survey Submission Requirements

Beginning January 1, 2021 contractors and sub-contractors for all new residential and commercial projects, additions, and equipment servicing the structures

In an effort to have fair and consistent documentation requirements for all residential and commercial projects, the following policy and guidance for the submission of: Foundation Surveys, As-built Surveys, Under Construction Flood Elevation Certificates, and Finished Construction Flood Elevation Certificates will be used. All Foundation surveys and As-built surveys shall have the required setbacks and buffers delineated and labeled on them. The current practice of staff reviewing and assigning the submittal requirements on a case by case basis will effectively end on December 31, 2020.

New Single Family Residential projects.

  1. The Foundation survey will be required to be submitted prior to the:
    • Slab inspection for slab on grade foundations; or
    • Block Inspection (at first lift, if multiple lifts) for elevated block foundations.
  2. The As-built survey will be required to be submitted prior to the:
    • Certificate of Occupancy Inspection, or the Final Inspection; or
    • Prior to the Final inspection of elevated generator platform
  3. The Under Construction Flood Elevation Certificate will be required to be submitted prior to the:
    • Slab inspection for slab on grade foundations; or
    • Block Inspection (at last lift, top of block, if multiple lifts) for elevated block foundations; or
    • Top of piers/piles for pier/pile foundations. (V Zone)
  4. The Finished Construction Flood Elevation Certificate will be required to be submitted prior to the:
    • Certificate of Occupancy Inspection, or the Final Inspection

Note: If the project is not located in a flood zone then an elevation certificate is not required.

Single Family Residential Addition projects.

The Foundation survey will be required if the proposed addition is located within 20% of the required adjacent setback/buffer distance. (Example: If the adjacent setback/buffer distance is 5 feet and the addition is to be built within 1 foot from the setback/buffer, then a Foundation survey is required).

  1. The required Foundation Survey will be submitted prior to the:
    • Slab inspection for slab on grade foundations; or
    • Block Inspection (at first lift, if multiple lifts) for elevated block foundations.
  2. The As-built survey will be required to be submitted prior to the:
    • Certificate of Occupancy Inspection, or the Final Inspection; or
    • Prior to the Final inspection of elevated generator platform
    Note: If the addition is enclosing an area within the existing footprint of the structure and is not located within 20% of the setback/buffer, then the existing As-built survey of the structure may be used for both the Foundation survey and As-built survey requirements for the addition.
  3. The Under Construction Flood Elevation Certificate will be required to be submitted prior to the:
    • Slab inspection for slab on grade foundations; or
    • Block Inspection (at last lift, top of block, if multiple lifts) for elevated block foundations; or
    • Top of piers/piles for pier/pile foundations. (V Zone)
  4. The Finished Construction Flood Elevation Certificate will be required to be submitted prior to the:
  • Final Inspection.
  • For new equipment (ex, generators), A Statement of Elevation from a SC licensed Surveyor is required for the equipment servicing the structure prior to the:
    • Final Inspection
    Note: If the addition is to be located at the same elevation as the existing structure, then the existing Finished Construction Flood Elevation Certificate may be used as the Under Construction Flood Elevation Certificate and a new Finished Construction Flood Elevation Certificate will be required prior to the Final Inspection.

New Commercial projects.

  1. The Foundation survey will be required to be submitted prior to the;
    1. Slab inspection for slab on grade foundations; or
    2. Block Inspection (at First Lift, if multiple lifts) for elevated block foundations.
  2. The As-built survey will be required to be submitted prior to the:
  • Certificate of Compliance Inspection;
  • The Under Construction Flood Elevation Certificate will be required to be submitted prior to the:
  • Slab inspection for slab on grade foundations; or
  • Block Inspection (at last lift, top of block,if multiple lifts) for elevated block foundations; or
  • Top of piers/piles for pier/pile foundations. (V Zone)
  • The Finished Construction Flood Elevation Certificate will be required to be submitted prior to the;
    • Certificate of Occupancy Inspection, or the Final Inspection.

Commercial Addition projects.

The Foundation survey will be required if the proposed addition is located within 10% of the required adjacent setback/buffer distance. (Example: A Foundation survey is required if the addition is to be built within 2 feet measured from the setback/buffer and the set back/buffer is 20 feet).

  1. The required Foundation Survey will be submitted prior to the:
    • Slab inspection for slab on grade foundations; or
    • Block Inspection (at first lift, if multiple lifts) for elevated block foundations.
  2. The As-built survey will be required to be submitted prior to the:
  • Certificate of Compliance Inspection, or the Final Inspection.
Note: If the addition is enclosing an area within the existing footprint of the structure and is not located within 10% of the setback/buffer, then the existing As-built survey of the structure may be used for the Foundation survey. A new As-built Survey will be required prior to the Certificate of Compliance and or Final Inspection.
  • The Under Construction Flood Elevation Certificate will be required to be submitted prior to the:
    • Slab inspection for slab on grade foundations; or
    • Block Inspection (at last lift, top of block, if multiple lifts) for elevated block foundations; or
    • Top of piers/piles for pier/pile foundations. (V Zone)
  • The Finished Construction Flood Elevation Certificate will be required to be submitted prior to the:
  • Final Inspection.
  • For new equipment (ex, generators), A Statement of Elevation from a SC licensed Surveyor is required for the equipment servicing the structure prior to the:
    • Final Inspection
    Note: If the addition is to be located at the same elevation as the existing structure, then the existing Finished Construction Flood Elevation Certificate may be used as the Under Construction
    Flood Elevation Certificate. A new Finished Construction Flood Elevation Certificate will be required prior to the Final Inspection.
Notice Attached

View this notice in its entirety at 

For additional information on building construction permits and inspections, 
contact the Community Development Information Center at 843-341-4757or cdic@hiltonheadislandsc.gov

 


TOWN OF BLUFFTON A MESSAGE FROM THE BUILDING SAFETY DEPARTMENT

NEWSLETTER, October 2020

With the Covid situation upon us we cannot meet as we have in the past, so we have decided to attempt the letter format to assist us in keeping in touch with our builders.

First, we normally do an introduction of all our personnel so that you can place a face with a name that you may have talked to in the past. Since we are in the written form that cannot be done but I did want you to know that Chris Carusos is no longer with the Town of Bluffton. Michael Harmon has been out with knee surgery for several months now. This is most likely why you have seen multiple inspectors on some of your jobs. In the past few months, we have been down to three inspectors covering all our area.
On the good news side, Michael has been cleared to work from home and he is assisting Rob Currall with the residential dwelling plans examinations. We also have hired a new inspector. Jon Story started with us on 10 Sep 2020. He is currently in training with Marcus Noe and it will be a month or so before you see him on the job sites.

*One of the issues we have found on some job sites has been the nailing during the sheathing inspection. We have found several contractors using nails that are smaller in diameter than what is required by your structural engineer. Please know that this is going to be noted on the inspection and failed until the engineer can put in writing that the nails used and the pattern is acceptable to him for this one job only. If he wants to accept this situation on all your structures, he needs to change his plans or we will require a letter for each structure.

*Another issue is the definition of “dried in” so that the M.E.P.’s can be installed and the insulation started. Our definition of dried in is – for the exterior walls, a house wrap that has been tested for water intrusion. Not water vapor but water itself. For the roof, some contractors are using an ice and water shield, which is acceptable. If this product is used there is a Town document that must be provided to Customer Service along with the material spec sheet showing the exposure limit for the product used. Once this is provided, we will set an inspection date for the exposure limit, to see if the final roof has been installed. You may see ice and water shield inspection on the CSS portal but this is nothing that you should call in for. This is the inspection we set to ensure the material is not over exposed. Of course, you may also install the finished roofing material to make the house dry. All openings, doors and windows are to be protected from allowing rain to enter the structure also. Installing the windows and doors, covering these openings with house wrap or plywood will all work for this.

*Permanent service still seems to confuse some contractors. Let me attempt to clear this up again.
Option 1: The house is ready for CO.
Option 2: All electrical outlets are either completely installed or all boxes are covered with blank plates. This includes all wiring outlets located within 12 feet of the finished floor. The house must be able to be locked. Doors and windows in or blocked to secure the dwelling.
Option 3: This option is ONLY for the climatizing of the structure. The HVAC equipment must be installed and wired since this is what we are going to energize. The electrical panel must be a lockable type and only the contractor and the electrician can hold the key to the panel. A document (attached) must be signed by both the contractor and the electrician stating they take responsibility for the panel remaining locked. The GFCI receptacles in the structure may be energized at this time due to the loss of the temporary power source once the permanent power is approved.

*Grounding affidavits are coming in unsigned and not notarized. If these documents are incomplete, they will be sent back to you and the inspection will be denied until the proper paperwork is provided. Please be very aware of this. Your inspection depends on you turning in a completed document. We are also watching for extremely low Ohms readings. These readings may be correct but if we see a low reading, we may question it and ask to have the test redone and witnessed by one of our inspectors.

*Approved plans. I can understand the issue of approved plans being taken from job sites and the contractors keeping the plans with them to keep this from happening, but keep in mind that we cannot schedule inspections to meet with the contractors at all of our sites each day. If you have the plans in your truck and we stop by the site and cannot find them you will fail that inspection. Here in the recent past we have been too busy to allow us to return to any site to reinspect. There is also the issue of reinspection fees to consider. If the plans are not on site at the time of inspection you will most likely have to pay a reinspection fee before we will schedule another attempt to conduct this inspection.

*I understand this is a new request but I hope you see the value for you and us as we attempt to keep construction moving as efficiently as possible. The codes, when it comes to water heaters, fireplaces, and recently for damp/wet area light fixtures, send the contractor and the inspectors to the manufacturer’s installation instructions. There are too many different manufacturers of these items for us to keep a library of the installation instructions. When we must ask for these it can take some time for you top provide these. We are asking at this time, and it could become a requirement in the future, to send these in to Customer Service to have them scanned into the permit documents or with the new portal you could attach them yourselves. This will allow us to inspect without you having to get the documents when we ask for them. This will facilitate a higher probability rate of a passed inspection.

*Again, this is a request at this time, we are asking that generator installation inspections not to be scheduled on Fridays. As you know Friday is a short day for us and we attempt to take care of priority inspections first, underground plumbing, slabs, and finals.
We have seen an increase in situations where the contractor runs into delays and is not ready for inspection until after 1 PM. The power has been turned off to the dwelling and we don’t want to leave them down over the weekend so it creates an issue for the inspections. We are asking you not to schedule these inspections for Fridays.

*A reminder that address numbers and HVAC filters are to be in place for permanent power inspections. The address does not have to be the permanent numbers but the address must be visible from the street. A filter is to be placed in the HVAC return to keep any construction debris from entering the HVAC system.

*A friendly request that the site superintendents conduct an inspection of their site prior to calling in an inspection. We have seen a rash of failed inspections where the superintendent states that they were told it was ready. Please verify prior to requesting inspections. This might help lessen the number of failed inspections and save time for our inspectors to conduct the inspections that are truly ready which will lessen the number of inspections that get rolled to the next day.


New CSS Portal:
The new CSS portal is up and running. If you haven’t already, be sure to Register an account on the new site (https://css.townofbluffton.com/EnerGov/SelfService#/home). You may apply and pay for permits via the new portal. If you apply online, you are still required to submit 2 hard copies of the plan sets to town hall. We ask that you print off the first 2 pages of the permit application, write the permit # on page 1 and attach these to the plan sets being submitted to Town Hall.
You may also upload all permit documents via the new portal, rather than emailing them to inspections@townofbluffton.com. If you upload yourself you will not be able to see the documents right away, this is because they must be approved by our staff. After you upload, please send an email to either Liz, John, or Morganne and ask them to approve the documents (you must provide the permit # in which you’ve uploaded documents to).

I hope that this finds you all well and I also hope that you find this format of communication beneficial. As I normally end all meetings, if you have questions that you would like to have answered in one of our future meetings or news letters please let us know and we can conduct the code research and provide everyone with the answers. This will make building in Bluffton easier on all contractors as we as the building team work to have more continuity between plans reviews and inspections in the field.

This has been a coordinated attempt to field as many questions as we could this month. The research and comments were from the Building Division Inspectors and Plans Examiner and from Customer Service staff. We all wish you well until next month. Let us hear from you on future topics that we can clarify for you and all others at the same time.

R. A. Spruce, Building Official


Click for a Cheat Sheet for how to properly label documents being uploaded via CSS (the new portal).

Key Notes:

  • All documents MUST be in PDF format (no images, JPEG’s, etc). Our system only recognizes PDF’s, any other format will result in a failed inspection as the inspector will not be able to view it.
  • The last 4 digits of the permit number must be placed before the file name (eg. 5843 Insulation)
  • For the time being, if you upload via CSS you must email Morganne, Liz or John to let us know that you have uploaded documents to a certain permit (provide permit #). We must go in and ‘approve’ the documents before the inspectors will be able to view it in the field. Failure to notify us will result in a failed inspection for missing paperwork.
  • If you upload via CSS please do not continue to send the same documents to the inspections@townoflbluffton.com email. Uploading via CSS takes the place of emailing them in.

*I will notify you all once you can stop emailing us for uploaded documents. Our system is being upgraded to automatically notify us, but it’s not yet ready for use. Therefore, until it is setup, we have no way of knowing a document was uploaded unless you notify us via email*


Please see the approved Town of Bluffton ordinance below that addresses construction site standards.

Posted August 12th, 2020

ORDINANCE Amending Code of Ordinances Chapter 5 Official Construction Code Article 1 Construction Site Maintenance


Posted by Morganne P. Whatley
Customer Service Supervisor
843-706-4500
Town of Bluffton
PO Box 386
20 Bridge Street
Bluffton, SC 29910
www.townofbluffton.sc.gov

We are pleased to announce that our new Citizen Self Service Portal (CSS) is now online and available for use. Starting tomorrow, the old portal (known as CAP) will no longer be available and all Town business previously conducted through the old portal will need to be done in the new one. In addition to being able to do all of the things that the old portal was capable of, CSS has many new features designed to begin to make the Permit and Plan submittal process fully digital for our citizens. You can now apply for all Plan and Permit types online, as well as pay all Town Invoices via the Portal with a Credit Card. You can also continue to request inspections, view your existing records on your dashboard, and upload all permit documents.

The new portal is located at:

https://css.townofbluffton.com/EnerGov/SelfService#/home

If you utilized our Citizens' Access Portal (CAP) in the past, please be sure to register using the same e-mail address that you used in CAP when creating your account for this portal. The system will locate your old account based on your e-mail address and ask, "Is this you?". Tell it "Yes" and then it will be able to link your old account to your new account, allowing you to view your previous records.

Important: Please be sure to update your bookmarks. If you had CAP bookmarked in the past, you can delete it from your favorites and replace it with the bookmark for the new portal. CAP will be taken offline tomorrow, so continuing to use old bookmarks will result in a 404 error.

Uploading documents to the portal will take the place of emailing documents to the inspections email.

When you are trying to use the new portal for the first time please hit REGISTER, then register with your email. If you were a previous CAP user it will link you to your old account. Do not try to ‘login’ before re-registering your email.

Also, all permits and planning applications are now able to be submitted via the new portal. However, we will still need 2 sets of plans to be submitted to Town Hall if you apply online (one full size and one 11x17). One of these sets will be given back to you stamped & marked and will be labeled as the inspector copy to be kept at the jobsite. The other will be sent to Beaufort County for recording. If you decide to apply online, you should do so before submitting the plans. Once you apply the system will generate a permit number which you should write on the 2 copies of plans that you then submit to Town Hall (write the FULL permit number, not just the last 4 digits). Please note, the review period does not start until we receive the hard copy of plans at Town Hall.

To apply for permits online:

Follow the steps in the CSS portal (if you are unsure of what category/permit type to apply for, please submit all documents to Town Hall like you have been. This will avoid delays and incorrect permit numbers)

  • Upload application package to the documents
  • Upload Rescheck
  • Upload Manual J and S
  • Upload Plumbing Certificate
  • Upload Electrical Certificate
  • Upload HVAC certificate
  • Upload digital plans
*These should all be separate attachments labeled accordingly. This example is based on a new single family home, if you are applying for a smaller project that does not require any of the supplemental forms you can skip those, but you must always upload the application itself. I have attached an updated residential application and updated supplemental forms.

Once you apply online and submit the 2 sets of plans to Town Hall we will review the documents, notify you of any changes and submit your plans for review and approval. We will also create an invoice for the fees due, which can either be paid online via CC or paid via check at Town Hall (during COVID, this means it should be submitted to the deposit box outside).

If you have any questions feel free to email me or call Town Hall at (843) 706-4500.

Building Permit PackageSupplemental Forms


 

3.24.20 Update:

Tax returns and payments due April 1 - June 1 to the Beaufort County Business License Department are now due June 1. Penalty and interest will not be charged if payment is made by this date. This includes South Carolina Individual Income Taxes, Corporate Income Taxes, Sales and Use Tax, Admissions Tax, and other taxes filed and paid to the SC Department of Revenue (DOR). The Business License Department is automatically applying this tax relief for all applicable returns and payments.

For more information, visit https://www.beaufortcountysc.gov/business-license/ or call the department at 843-255-2270.

Update:

 

A request from Beaufort County Chief Building Official Chuck Atkinson: All contractors should remain at least 6' away from inspectors on job sites in order to respect the protocols put in place by Beaufort County based on recommendations by the CDC.

A note from the HHA HBA: The best practice moving forward should be to utilize this social distancing recommendation with ALL inspectors regardless of jurisdiction if you MUST be present on job sites. Conduct as much business as possible via email or over the phone. Please be respectful of our building inspectors' physical boundaries in order to maintain operational efficiency during this difficult time for all members of the local building industry.

The HBA has created notices to post at your job sites if an inspector is on site. Please email info@hhahba.com to receive a PDF version in both English and Spanish.



3.24.20 Update:

 

This week Town of Bluffton Town Hall doors are locked, however staff is still operating via phone, email and the online portal There are bins by the front door to drop off and pick up paperwork such as business license applications, permit applications, plans for review, etc. Please do not leave payment in these bins. We have placed a deposit box near the front entrance that is locked and secure; please deposit payment into this box. Be sure to label your deposits with the project address. We will monitor both the bins and the deposit box daily.

For permits, staff will email an invoice for the fees once we have processed your application. This will give you time to prepare and submit payment to the deposit box outside while your plans are being reviewed. Once the permit is ready for pickup we will notify you and place the permit and plan set in the pickup bin outside. For out of town companies, you can mail payment to PO Box 386 Bluffton, SC 29910.

The inspectors are still completing inspections each day. Please limit face-to-face contact with our inspectors. Remember, you are not required to be on the jobsite.

Please send any questions to:

Morganne P. Whatley
Town of BlufftonCustomer Service Supervisor
Phone: 843-706-4500
Email: mwhatley@townofbluffton.com 


3.18.2020 Update from Town of Bluffton
From: Morganne P. Whatley, Customer Service Supervisor
Phone: 843-706-4500
Email: mwhatley@townofbluffton.com

"Town Hall is open today with very limited staffing. Please continue to conduct all business via phone, email and the online portal as must as possible, as we only have one person in-office for permitting and customer service. Inspectors are in the field today, so inspections will resume from where we stopped yesterday. Please limit face-to-face contact with our inspectors. Remember, you are not required to be at the jobsite during your inspection.

We ask that everyone requesting inspections please register for the online portal. There is only one person in the office answering all phone calls for Town Hall, so this may cause a delay in your call getting through. I have linked the portal below. Please register an account (if you haven’t already) and we will link you to your company. At that point, you can view all permits and request inspections online.

Town of Bluffton Online Permitting and Inspection Request Portal

As you all know, things are constantly changing in regard to the COVID-19 pandemic. Therefore, I will send out updates from the Town of Bluffton as I receive them."

 

3.17.2020 Update from Jasper County Planning and Building Services Department

The Jasper County Planning and Building Services Department will operate in the following manner due to the recent COVID-19 epidemic:
1. Jasper County Planning and Building Services remains dedicated to assisting the needs of all citizens and property owners. However, at this time, we have very limited in-office staff and will only be operating via telephone, email, or United States Postal Service (USPS). The Office will not be open to the general public.
2. You may apply for zoning permits and building permits, by following the instructions below:

Online Permitting Instructions
a. Go to permits.schneidercorp.com and click "START NOW"
(If you already have an account, you can click the link to login)
b. Once you create an account, navigate to the Jasper County, SC permit you would like to apply for (zoning or building).
c. Search for your property and begin the online application process!

3. If you need help or any other service, please call 843-717-3650 and a staff member will assist you.
4. Plans may be submitted via email, dropbox link, or USPS. Plan reviews may be delayed a little longer than usual. Please be patient.
5. Inspections are still occurring as requested.
6. Please have as few people at the jobsite as possible while our inspector is completing his inspection. We are trying to limit all face-to-face interactions for both our safety and yours. You are not required to be at the jobsite for your inspection. Our inspector will leave a copy of the inspection report on the job site or upon request, will email a copy of the inspection report once the inspection is completed.


3.17.2020 Update from City of Beaufort


Due to the ongoing concerns/precautions of the COVID-19, please see the information below regarding permitting within the City of Beaufort.
 
Individuals are encouraged to call prior to submitting to discuss scope of work with staff. Staff will be able to determine if online submission is applicable. You can contact and submit to us at permits@cityofbeaufort.org or 843-525-7049.

Examples of applicable 'online' permits:
  • Minor Project Permits (i.e. tree removals, painting, rot repair, fence, re-roofs, sheds)
  • Trades (electrical upgrades, HVAC change outs, plumbing)
For additional questions, email permits@cityofbeaufort.org or call 843-525-7049. 

Monday December 3, 2018

 

The Town of Bluffton, South Carolina (Town) is seeking proposals from interested and qualified firms or joint ventures with past, proven, positive experiences in developing high-quality affordable housing solutions through all of the major development milestones, such as financing and construction, through marketing for sale and long-term management. The Request for Proposal (RFP) schedule contemplates proposal submittal, then request for oral presentations from firms with the top ranked submittals. The target start date for contract award is March, 2019.
 
To view the public posting click here

 

Solicitation Request: RFP-2019-20, Development of Affordable/Workforce Housing, 1095 May River Road
Deadline: 2/7/2019 2:00 PM (Eastern Standard Time). Packages containing submittals and being delivered by postal, freight carrier, courier or in person shall be sent to:
Town of Bluffton
20 Bridge Street
Bluffton, South Carolina 29910
Status: Open
Solicitation Number: RFP-2019-20
 
Questions and inquiries regarding this solicitation shall be submitted to:
Kevin Icard
Planning & Community Development Manager
Town of Bluffton
kicard@townofbluffton.com

Thursday, December 14, 2017
The Town of Bluffton Building Department has updated its Residential Permit Application Package in order to reflect changes in the Stormwater Affidavit. Please download the Residential Permit Application Package or the Stormwater Affidavit for your records.



Friday, November 17, 2017

The Town of Bluffton Building Department will NOT hold its quarterly Contractor Meeting in November 2017 due to ongoing construction at Town Hall. Instead, Town of Bluffton staff has made the Contractor Notes available to you. Should you have any additional questions, please route them through Jenna Marstiller by calling 843-706-4538 or by emailing jmarstiller@townofbluffton.com.




CHANGE IN OFFICE HOURS
CITY OF BEAUFORT PLANNING, BUILDING CODES, AND
BUSINESS LICENSE OFFICES

In an effort to better serve all our customers, beginning on Monday, May 1st, the City of Beaufort Planning, Building Codes, and Business License Offices will be open to walk-in customers from 8:00 AM to 4:00 PM Monday through Friday. Staff will continue to be available by phone and e-mail until 5:00 PM. We appreciate your understanding.

 

Monday, February 13, 2017
The City of Beaufort has posted a schedule for upcoming public review meetings. For those interested in attending, please review the schedule below or visit The Beaufort Code on the City of Beaufort website. 

Public Review Schedule:
*all meetings are at City Hall - 1911 Boundary Street

Public Information Meetings:
Monday, Feb. 13 at 5:30pm ­­- Public Meeting
Tuesday, Feb. 14 at 10am - Developer-Specific Public Meeting
Wednesday, Feb. 15 at 10am - Public Meeting at the regularly-scheduled Neighborhood Improvement Team Meeting
Monday, Feb. 20 at 2pm - Public Meeting
Wednesday, Feb. 22 at 5:30pm - Public Meeting

Metropolitan Planning Commission Meetings:
Monday, Feb. 20 at 5:30pm - 10 Minute Overview at the regularly-scheduled meeting
Thursday, March 2 at 4pm - Special Work Session #1
Tuesday, March 7 at 4pm - Special Work Session #2
Thursday, March 9 at 4pm - Special Work Session #3 *tentative
Monday, March 20 at 5:30 pm - Regular Meeting

Technical Review Committee:
A review committee, comprised of the following members of the City's various Boards and Commissions, met 9 times at the start of the code process. No further meetings are scheduled, however the committee may be consulted as questions from the public arise.
Metropolitan Planning Commission - Bill Harris & Tim Rentz
Historic Review Board - Joel Newman
Design Review Board - Brian Franklin
Zoning Board of Appeals - Joe Noll
Redevelopment Commission - Jon Verity
City Council - Councilman George O'Kelley, Councilman Phil Cromer

Friday, February 10, 2017

The City of Beaufort cordially invites interested citizens to attend a Public Information
Meeting on Thursday, February 16, 2017 from 6 PM-7:30 PM on the corridor plan being developed for Lady’s Island. The study limits include Sea Island Parkway, Lady’s Island Drive, Sam’s Point Road, and various side streets within
the corridor limits. The first Public Information Meeting was held on September 29, 2016.

In that meeting, the City introduced the study’s goals and objectives and requested
citizen input on how the roadway corridors may be improved. Since that time, we have
performed in-depth evaluations and developed conceptual plans for improving Lady’s
Island. At this second Public Information Meeting, we will begin with a brief, formal
presentation on the results of our findings. The presentation will then be followed by
informal group discussions about the conceptual plans developed. The City will collect
comments from attendees on the conceptual plans.

On the back side of this invitation is a map showing the project’s study area limits. We
encourage the public to attend this meeting and learn more about the study.
Questions about the project may be directed to City Planning Director Libby Anderson
at (843) 525-7012. Persons with disabilities who may require special accommodations
should contact the Department of Planning and Development Services at (843) 525-7011.

Meeting Date/ Time: Thursday February 16, 2017 6:00 – 7:30 PM
Meeting Location: Lady’s Island Middle School Theatre
30 Cougar Drive
Beaufort, SC 29907

 


Tuesday, January 17, 2017

The Town of Bluffton Building Department will be holding its quarterly Contractor Meeting on Wednesday, January 25 at 6:00 PM at Town Hall (20 Bridge Street). Refreshments will be provided before the meeting. Please make a plan to attend should you have any questions for the Town of Bluffton Building Department. 





Thursday, December 6, 2016

The International Code Council has released updated valuation data. This data is utilized by the Town of Bluffton and other local jurisdictions. To download the new data, click here

Thursday, September 8, 2016

Wednesday, September 7, 2016

The Town of Bluffton Building Department will be holding its quarterly Contractor Meeting on Wednesday, September 21 at 6:00 PM at Town Hall (20 Bridge Street). Refreshments will be provided before the meeting. Please make a plan to attend should you have any questions for the Town of Bluffton Building Department. 



Wednesday, August 31, 2016

The Town of Bluffton Building Department has announced that all building inspectors will be attending a 3-hour training session, midday, on Thursday, September 22, 2016. This will cause a disruption of inspections being completed. Your patience is appreciated.



 

Monday, August 22, 2016

The Town of Bluffton Building Department introduced an updated Building Permit Application based on changes in the 2015 IRC. The new application can be found below. For more information, contact Jenna Marstiller at 843-706-4500 or jmarstiller@townofbluffton.com. 

Town of Bluffton Updated Building Permit Master Application


Thursday, May 26, 2016

The Town of Bluffton Building Department announced that "over the next few months, we will begin phasing out the laminated protection for permit cards.  Please prepare your office as you see fit to ensure permit cards issued to your company are protected from outside elements.  We apologize for any inconvenience this may cause." For more information, contact Jenna Marstiller at 843-706-4500 or jmarstiller@townofbluffton.com. 


UPDATED Thursday, May 26, 2016
Town of Bluffton Contractors Meeting Agenda
Town of Bluffton Contractors Meeting Notes

Tuesday, May 24, 2016

The Town of Bluffton Building Department will hold an information meeting on Wednesday, May 25, 2016 from 6 PM-8 PM in reference to the 2015 IRC Changes which will be enforced on July 1, 2016. Interested contractors should attend this meeting with questions regarding pertinent SC Code Changes. For more information, contact Jenna Marstiller at 843-706-4500 or jmarstiller@townofbluffton.com. 


Thursday, May 12, 2016

DID YOU KNOW?: The 2015 International Residential Code updates will be effective July 1, 2016 in jurisdictions around Beaufort, Jasper and Hampton Counties. These changes will affect builders, remodelers, plumbers, electricians and many more trades represented in the Hilton Head Area HBA. Don't wait until the last minute to bring your employees up to speed on the changes to the residential code. For a list of changes specific to South Carolina interests, download the PDF below. 

South Carolina Building Codes Statewide Modifications Index 


Thursday, April 28, 2016

Attention Builders, Remodelers and Elevator Contractors: As of July 1, 2016, the Town of Hilton Head Island inspectors will not longer be responsible for elevator inspections. A certificate completed by an LLR approved elevator inspector will be required in order to pass CO. To find a list of currently approved LLR Elevator Inspectors, please visit the LLR website

TOWN OF HHI NOTICE


February 9, 2016

According to multiple HHA HBA Builder members, the Town of Hilton Head Building Department is cracking down on a long standing Residential Building Commission stipulation that requires all Residential Specialty tradesmen performing work over $5,000 to be bonded. If you are a Residential Specialty tradesmen, please verify your bond status if you plan to do work over $5,000. If you are a Residential Builder, please verify with your subcontractors that they are in fact bonded. For more information on the requirement, visit the Town of Hilton Head website or LLR for information and FAQs about SC Specialty Contractor Licensing. 

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